Insomnia Cookies

Jobs in Insomnia Cookies - careers, conditions

Reviews about Insomnia Cookies

• Melissa Knoll
  ★ ☆ ☆ ☆ ☆
  Very disappointing - placed an order through the web site for delivery. I received a confirmation email and waited. Checked the status using the tracker several times. After the order was 25 minutes late, and was still showing up as "baking" I called customer service. It was just a general nationwide number but she said she thought the Syracuse store was closed for deliveries. I questioned why my order was processed and she asked me if I just wanted it processed tomorrow. Funny how Calios, a few steps away on M Street, was open and delivered a calzone in less than 30 minutes but Insomnia was unable to deliver due to road conditions. I wish I would have known that Insomnia wasn't delivering in the beginning and I would have ordered from Calios. Now I'm told that I will need to wait 3-5 days for my credit card to be refunded for the order. Maybe Calios should start selling cookies and milkshakes.
• Peter M. Harding
  ★ ★ ☆ ☆ ☆
  Being a former employee of Insomnia Cookies I am very disappointed with them. Not once but three times they mess up my order. My recent order they forgot bring me a chocolate chunk cookie for my cookiewich. In addition, they forget bring two my peanut butter cup cookies for my cookiewich and top of that didn't bring my vanilla ice cream for my cookiewich smh. When I called to complain they send me four free cookies, but the catch is they want me spend at least $6 to get my free cookies double smh. Never again I will order from here again. I should go back and work there to show them how this done.

Photos